Delete Your Data
You can delete specific types of data from your Qura account while keeping your account active. This gives you control over your personal information and recovery journey.
📱 Delete Data in the Qura App
The easiest way to delete your data is directly in the app:
- Open the Qura app
- Delete pledges or worksheets in their respective histories
💡 Tip: You can delete specific data without losing your entire recovery progress!
What You Can Delete in the App
Journal Entries
Delete individual or all journal entries from your history
Favorite Passages
Remove saved content and bookmarked passages
Pledge History
Clear past pledges and commitments
✉️ Request Deletion via Email
If you can't access the app or need help with data deletion, contact us:
Include in your email:
- Subject: Data Deletion Request
- Your registered email address
- Specific data you want deleted
- Confirm: "I want to keep my account active"
Response time: We'll reply within 48 hours and complete deletion within 7 days.
Data Retention Timeline
Immediate
Data is removed from your account instantly when you delete it in the app
30 Days
Permanently deleted from our servers within 30 days
90 Days
Removed from backup systems within 90 days
Note: Some data may be retained for legal compliance (e.g., subscription records for tax purposes).
Types of Data
Personal Content (Can be deleted)
- ✅ Journal entries and personal notes
- ✅ Saved reader passages and favorites
- ✅ Pledge history
These can be deleted individually while keeping your account active.
Account Information (Requires account deletion)
- ❌ Email address (needed for login)
- ❌ User ID (system identifier)
- ❌ Subscription records (required by law)
To delete this data, you must delete your entire account.
⚠️ Important
Data deletion is permanent and cannot be undone.
Before deleting important data (like recovery progress or journal entries), consider exporting it first:
Settings → Profile → Export My Data
Frequently Asked Questions
Will deleting data affect my subscription?
No, your subscription remains active even if you delete personal data.
Can I recover deleted data?
No, deletion is permanent. Export your data first if you want to keep a copy.
How long does deletion take?
In-app deletions are immediate. Email requests are processed within 7 days.
What's the difference?
This page is for deleting specific data while keeping your account. To delete everything and close your account, visit Delete Account.
Choose Your Option
In the App
Delete data directly in Qura
Settings → Profile → Manage My Data
Need to delete your entire account?
📄 Related Pages
Help Shape the Future of Recovery
Qura is being built for people like you, by someone who's been where you are. As a founding member, your feedback and feature requests will directly shape what we build next. Join the waitlist and be part of something meaningful.
Join the Waitlist