Your Privacy Matters
Welcome to Qura. We are committed to protecting your privacy and providing a safe, supportive environment for your recovery journey. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and services.
Qura is intended for users aged 13 and older. If you are under 13 years of age, please do not use this app or provide any personal information. By using Qura, you confirm that you are at least 13 years old.
Information We Collect
Account Information
When you create an account, we collect:
- Email address - For account authentication and communication
- Password - Stored securely using industry-standard encryption
- First name or preferred name - To personalize your experience
Recovery Journey Data
To provide personalized support, we collect:
- Streak tracking data - Days free from pornography and related behaviors
- Triggers - Situations or emotions you identify as challenging
- Daily check-ins - Your responses to daily prompts and questions
- Personal pledges - Commitments you make to yourself
- Journal entries - Reflections and notes you choose to save
- Favorite content - Bible passages, quotes, or resources you bookmark
AI Chat Data
When you interact with Aida (our AI companion):
- Chat messages - Your conversations are processed to provide personalized support
- Context - Information about your current streak, triggers, and mood
- Conversation history - Stored to maintain continuity in your support
Subscription Information
For premium features, we collect:
- Subscription type - Monthly or annual plan
- Subscription status - Active, cancelled, expired
- Purchase history - Managed through Apple App Store or Google Play Store
Note: We do NOT collect or store credit card information. All payments are processed securely through Apple or Google.
Usage Data
We automatically collect:
- App usage - Features you use, time spent in app
- Device information - Device type, operating system version
- App version - Which version of Qura you're using
- Crash reports - Technical data to fix bugs and improve performance
Information We Do NOT Collect
- Age or date of birth
- Precise location data
- Contact lists or phone numbers
- Photos or media from your device
- Browsing history outside the app
- Social media profiles or connections
How We Use Your Information
What We Do
We use your information to:
- Provide the service - Enable core features like streak tracking, AI chat support, and content access
- Personalize your experience - Tailor recommendations and support based on your triggers and progress
- Improve the app - Analyze usage patterns to enhance features and fix issues
- Communicate with you - Send important updates, respond to support requests
- Process subscriptions - Manage your premium membership
- Ensure safety - Detect and prevent abuse or violations of our terms
What We Will NEVER Do
- ❌ Sell your personal information to third parties
- ❌ Share your recovery journey data with anyone without your consent
- ❌ Use your data for advertising or marketing to third parties
- ❌ Disclose your identity or app usage to family, friends, or employers
Third-Party Services
We use trusted third-party services to operate Qura. These services have their own privacy policies and data practices:
Firebase (Google)
Purpose: Authentication, database, and cloud storage
Data shared: Email, encrypted password, user profile data
RevenueCat
Purpose: Subscription management
Data shared: User ID, subscription status, purchase events
OpenAI (for AI Chat)
Purpose: Power Aida, our AI companion
Data shared: Chat messages, conversation context (anonymized when possible)
Note: Your chat messages are processed to provide personalized support but are not used to train AI models.
App Stores
Purpose: Payment processing and subscription management
Data shared: Purchase information (handled entirely by Apple/Google)
Data Security
We take your security seriously and implement multiple layers of protection:
- Encryption - All data is encrypted in transit (HTTPS/TLS) and at rest
- Secure authentication - Passwords are hashed using industry-standard methods
- Access controls - Strict limits on who can access user data
- Regular security audits - Ongoing monitoring and testing
- Secure cloud infrastructure - Google Cloud Platform with enterprise-grade security
While we implement strong security measures, no method of electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.
Your Privacy Rights
You have the following rights regarding your personal information:
Access Your Data
You can view and export all your personal data directly from the app's Settings > Profile section.
Update Your Information
You can update your name, email, password, and preferences at any time in the app.
Delete Your Data
You can request complete deletion of your account and all associated data by contacting us at privacy@quraapp.com. We will delete your data within 30 days.
Data Portability
You can export your data in machine-readable format (JSON) from the app or by requesting it from us.
Opt-Out of Communications
You can disable non-essential notifications and emails in Settings. Note: We may still send critical account-related messages.
Withdraw Consent
If you no longer want us to process your data, you can delete your account at any time.
Children's Privacy
Qura is not intended for children under 13. We do not knowingly collect personal information from anyone under 13 years of age. If we discover we have collected information from a child under 13, we will delete it immediately.
For users aged 13-17:
- We recommend parental guidance when using the app
- Parents can request deletion of their child's data by contacting us at privacy@quraapp.com
- We do not share minors' data with third parties for marketing purposes
- Sensitive recovery journey data is handled with extra care and confidentiality
If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately at privacy@quraapp.com.
Data Retention
We retain your data for different periods depending on its purpose:
- Account data - As long as your account is active
- Recovery journey data - As long as your account is active
- Chat history - Last 90 days (older messages automatically deleted)
- Subscription records - 7 years (required by tax law)
- Usage analytics - Anonymized after 90 days
- Deleted accounts - Permanently deleted within 30 days
You can request early deletion of your data at any time.
Regional Privacy Rights
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights:
- Right to know what personal information we collect
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your rights
To exercise these rights, contact us at privacy@quraapp.com
European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under GDPR:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
Our Legal Basis for Processing
- Consent - You agree to this policy when creating an account
- Contract - Necessary to provide the service you requested
- Legitimate interests - To improve and secure our service
International Data Transfers
Your data may be stored and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers, including:
- Standard Contractual Clauses approved by the European Commission
- Privacy Shield certification (where applicable)
- Adequate levels of protection as determined by relevant authorities
Changes to This Policy
We may update this Privacy Policy from time to time. When we do:
- We'll update the "Last Updated" date at the top
- We'll notify you in-app if changes are significant
- Continued use of the app after changes means you accept the updated policy
- You can always review the latest version at quraapp.com/privacy
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: hello@quraapp.com
Privacy: privacy@quraapp.com
Website: quraapp.com
We will respond to all requests within 30 days.
Your Consent
By using Qura, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described.
If you do not agree with this policy, please do not use our app or services.
Privacy Summary
Your Data is Protected
We use enterprise-grade encryption and security measures to keep your information safe. Your recovery journey is confidential.
We Never Sell Your Data
Your personal information and recovery data will never be sold to third parties. Period.
You're in Control
Access, update, export, or delete your data anytime. Your information belongs to you.
Transparent Practices
We collect only what's necessary to support your recovery journey and we're upfront about how we use it.
At Qura, your privacy is our priority. We collect only what's necessary to support your recovery journey, never sell your data, and give you full control over your information. Your recovery is personal, and so is your data.
Questions? We're here to help. Contact us anytime at privacy@quraapp.com
📄 Related Pages
Effective Date: October 28, 2025
Version: 1.0
This Privacy Policy was last updated on October 28, 2025. Please check back regularly for any updates.
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